Overall Rating / 20 Total Testimonials

5 out of 5 stars





 5 out of 5 stars

Tracy - Hemphill, Texas

"I was really impressed by Josh. Last summer when my a/c unit started leaking nonstop into my kitchen, my landlord brought in a guy who either didn’t care or didn’t know what he was doing. After fiddling around with it for a few minutes, he left. And the next day, the leaking continued. After that, my landlord called Josh and after he worked on it, the unit never leaked again. When the decision was eventually made to replace the entire system, Josh, his son, and another man named Zach came back and knocked it out. They were so polite and paid great attention to detail. I even noticed that after taking the old unit out, they took the time to clean the floor underneath (which had many years of dirt & dust accumulated) before installing the new. They came back the next day to follow up and make sure everything was still working. They were great! "


 5 out of 5 stars

Michael Ray , Broaddus Tx

"I called them and they came right on out . Very pleased with their service . "Very professional and friendly people. They did a great job and I highly recommend them! " ask for Josh …"


 5 out of 5 stars

Ricky Morgan

"Higginbotham installed my central ac/heat unit twelve years ago. I have had very few issues with the unit. The few times I have had to call they showed up the same day and took care of the problem. When I need another unit, I will definitely be calling Higginbotham. "


 4 out of 5 stars

Katherine Threadgill

"Josh & Nikki is amazing for the care they give their clients! The job is professional & he stands behind his work ! I would recommend this company to anyone ! They are THE BEST Higginbotham A/C!! Proud to call them my family! Love them!! Plz thank him when you see him in the street or at this office! Thanks for taking care of my parents!! Uncle Joe & Aunt Lucille Procell!! A special thanks from Me( Kathy)!!"


 5 out of 5 stars

April Burk

"Thanks to Higginbotham’s A/C for the fast response and excellent services today. They are very professional and friendly."


 5 out of 5 stars

Kayla (for Roy Ponder)

"My parents recently had Higginbotham come out to their seasonal home in East Texas. Higginbotham diagnosed and fixed the problem efficiently and effectively. Their unit was 20 years old and options were given for replacement. The replacement was accomplished the very next day. Their services were fast, and professional, and everything is working great now with the HVAC system. Higginbotham is highly recommended if you are in need of A/C help.My parents also shared their appreciation for the office staff. "


 5 out of 5 stars

Kayla Ponder (for Roy Ponder)

"My parents recently had Higginbotham come out to their seasonal home in East Texas. Higginbotham diagnosed and fixed the problem efficiently and effectively. Their unit was 20 years old and options were given for replacement. The replacement was accomplished the very next day. Their services were fast, and professional, and everything is working great now with the HVAC system. Higginbotham is highly recommended if you are in need of A/C help. My parents also shared that the office staff was helpful as well. "


 5 out of 5 stars

Matt

"Just wanted to say thanks for the fast response and excellent service I received today. Josh showed up and was very detailed and knowledgeable, and professional. Found the problem and fixed it on the spot and conducted a full check of the whole system. I would recommend to anybody needing AC repair work done to use them. "


 5 out of 5 stars

Shequita

"My a/c went out on a Saturday night. My home warranty plan stated they would have someone from Tyler Texas on Tuesday to come and service my unit. I explained to them that my home and this Texas heat was to hot to wait until then but there was nothing they could do about it even after complaining to a supervisor. Well that Monday I googled a local a/c company called Higginbotham. I made a call around 12 noon and by 6:30 pm on the exact same day a rep by the name of Josh showed up at my door and fix the unit in less than 15 minutes compared to the 72 hours I would have waited. Josh was nice, pleasant, very informative not only about my a/c, but my vents, and other helpful tips I can do to lower the cost of my electric bill durning the up coming summer months and what future work that will need to be performed on my appliance in the near future. Lesson learned do business locally. And by the way I have cancelled my home owner warranty plan that I've used since 2009. "


 5 out of 5 stars

Terri Chandler

"Extremely satisfied customer! They are professional, knowledgeable and friendly from the very first call to the end. Fixed the problem, cleaned up the mess all with a smile. Definitely recommend! Glad to have an A/C company I can trust!"



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